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Hotel · Milan · Lombardy

Palazzo Segreti

A design-led boutique hotel in Milan's historic centre, steps from the Duomo.

  • 6-minute walk to Palazzo della Ragione
  • 11-minute walk to Grande Museo del Duomo di Milano
  • Design interiors with original architectural features
8.8 Great 1366 reviews Booking.com 8.8 · 1366 reviews

About

Palazzo Segreti

Palazzo Segreti is a small, design-focused hotel set in the heart of Milan, offering 18 rooms. It is a 6-minute stroll from Palazzo della Ragione and an 11-minute walk from the Grande Museo del Duomo di Milano. The hotel occupies a historic building, retaining features such as a renovated 100-year-old lift and original wooden gates, while the interiors combine modern minimalist design with pieces by Arne Jacobsen and other classic furniture.

Guests consistently praise the central location, the helpfulness of the staff, and the quality of the breakfast, which includes homemade cakes and cookies. The hotel provides free Wi-Fi throughout, air conditioning, and a range of services including 24-hour reception, laundry, and a welcome drink. With a high overall rating of 8.8 from over 1,300 reviews, it stands out for its room comfort and facilities.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Exceptional location in the historic centre — Within a 6-minute walk of Palazzo della Ragione and an 11-minute walk of the Grande Museo del Duomo di Milano.
  • Design-led interiors with character — Modern minimalist design with original features like a 100-year-old lift and wooden gates, plus iconic furniture pieces.
  • High guest satisfaction — Rated 9.3 for rooms and service, and 10 for facilities, with an overall 8.8 from 1,366 reviews.
  • Attentive and praised staff — Multiple reviews highlight the staff's helpfulness and friendliness, often going beyond expectations.
  • Complimentary breakfast and Wi-Fi — Guests mention homemade cakes and cookies at breakfast, and free Wi-Fi throughout the property.

Worth weighing

4 to weigh
  • Small scale may not suit all — With only 18 rooms, the hotel has a limited capacity, which might not appeal to those seeking large resort-style amenities.
  • Design may overshadow comfort for long stays — One guest felt the artistic design was not ideal for a lengthy stay, suggesting it may prioritize style over practicality for extended visits.
  • Some guests found breakfast lacking — A couple of reviews noted that breakfast was 'fairly good' or didn't meet expectations, even though many praised it.
  • Discreet entrance might be missed — The entrance is so unobtrusive that first-time guests could walk past it without noticing, as mentioned in a review.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior Suite

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Luggage storage
  • Lift
  • Coffee shop
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Air conditioning
  • Heating
  • Mini-bar
  • Ironing facilities
  • Free toiletries

Dining

  • Special diet menus

Business & Services

  • Fax/Photocopying

Family & Kids

  • Cots

Room Features

  • Parquet floor
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 1366 reviews

Guest-rated 8.8/10 from 1,366 reviews

Booking.com · 8.8 · 1366 reviews
8.8Verified guest

“Everything was simply nice. Chic, cool hotel with welcoming staff, and the location near the church and city center was amazing. Enjoyed good coffee, fresh bread, pastries, and scrambled eggs. Service was nice, including an early check-in. Free Wi-Fi throughout the property.”

8.8Verified guest

“Highly recommended new, small, modern designed, centrally located boutique hotel with tastiest homemade cakes and cookies for breakfast. Excellent location: 10-minute walk to the Duomo, in the very heart of Milan, short walk to shopping areas, close to museums, restaurants, bars. Staff extremely helpful and genuinely friendly. The design is modern, minimalist, simple, state of the art, and discreetly luxurious, with warm modern interiors clashing beautifully with the 100+-year-old retained architectural features. The 100-year-old open-cage lift was renovated as new, and enormous original wooden gates were retained. Rooms are spacious by any standard, with solid wood parquet, Cappellini bed, Artemide lamp, Kartell stools, state-of-the-art lighting, new AC, double-glazed windows, organic toiletries. Super fast free internet everywhere, two LCD TVs. Breakfast was tasty with homemade cakes, fresh fruits, croissants, juices, cornflakes.”

8.8Verified guest

“The design was great, very artistic and out of the ordinary, but not ideal for a long stay. The hotel staff was amazing and helpful beyond imagination, extremely nice people I cannot thank enough. They never hesitated to help, even when it wasn't their business.”

8.8Verified guest

“Great location, nice staff, great breakfast.”

8.8Verified guest

“Unique shower designs, cozy lobby area, excellent central location.”

8.8Verified guest

“Design, staff, cleanliness, location, room size, free Wi-Fi, espresso.”

04 — Location

Getting around Milan

The property sits in Milan.

Nearby: The hotel is a 6-minute walk from Palazzo della Ragione and an 11-minute walk from the Grande Museo del Duomo di Milano. The Leonardo da Vinci Museum of Science and Technology is a 20-minute walk away.

Via San Tomaso 8/B, Milan, Lombardy, 20121, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
18 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 12:00.

Does the hotel allow pets?

Yes, pets are allowed at the hotel.

Is there parking available?

There is no mention of parking in the hotel's policies.

Are there rooms with a bathtub?

Yes, the Junior Suite includes both a shower and a bathtub. Other rooms have a shower.

What amenities are available in the rooms?

Rooms feature air conditioning, heating, a mini-bar, free toiletries, and ironing facilities. Some rooms also have a bathtub.

The bottom line

Palazzo Segreti is a top pick for design lovers wanting a central Milan base, with high marks for rooms, service, and facilities. Its small size and artistic interiors are best for short stays; those needing extensive amenities or who prefer conventional comfort might consider alternatives.

8.8Recommended for design enthusiasts and couples seeking a central, stylish stay.

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